Korn Ferry 360

Previously Voices 360®: Feedback, facilitation and coaching

Korn Ferry 360 combines our world-class competency IP, a state-of-the-art survey process and completely redesigned feedback reports for outstanding insights. KF360 supports two approaches, competency-based and behavior-based. Both approaches are underpinned by Korn Ferry Leadership Architect (KFLA) – the world’s most robust, comprehensive competency model – allowing you to configure the content with competencies that are specific to your organization. Attendees will be equipped with best practices for implementing and facilitating Korn Ferry 360 for development and performance.

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Read this course overview or download the pdf.

Learn about the best practices for creating and delivering confidential, timely, and accurate 360º feedback using Korn Ferry’s research-based solution that helps people to succeed. Voices uses Leadership Architect® Competencies (characteristics generally considered beneficial to career success) and/or Career Stallers and Stoppers (characteristics generally considered harmful to career success) as the foundation by which important development plans are created. Highly flexible to your individual and organisational needs, this tool is the gold standard 360º.

Equipped with best practices for implementing Voices, you will be able to facilitate constructive and meaningful 360º feedback for all levels of your organisation.

Who Should Attend?

  • HR Managers and Leaders who want to understand and be able to implement Voices 360º
  • Professional Coaches who need to analyse and deliver 360º feedback


  • Understand the theory and research underpinning 360º feedback
  • Discuss and build on best practices for 360º feedback
  • Discuss how to implement a 360º programme in your organisation
  • Describe how learners and raters will use the Voices online survey system to provide feedback
  • Describe and accurately interpret a Voices feedback report
  • Be confident in coaching and providing feedback to receivers at various levels


  • Plan a learner feedback session and analyse a report
  • Help a learner determine priorities for short term and long term performance improvement and career development and create a development plan
  • Implement a Voices program in your organisation that is aligned with competencies and HR systems
  • Attendees will be equipped with the skill set needed to facilitate the entire 360° feedback process in their own organisation.
  • Receive your own 360º feedback as part of the certification process


Public certification courses are facilitated by expert practitioners and recognised by the Society for Human Resource Management and eligible for continuing education credits. Information about how to claim credits from a public certification will be provided shortly after the certification takes place.